Privacy policy

Last updated: September 17, 2025

This Privacy Policy explains how taglien, operated by MILEGOO LIMITED, collects, uses, discloses, stores, and protects personal information when you visit our website, place an order, create an account, or contact us.

In this policy, “we,” “us,” and “our” refer to taglien and its business operator.

Information You Provide

We may collect:

• Your name.
• Email address.
• Billing and delivery addresses.
• Account information.
• Order and transaction details.
• Customer-care communications.
• Reviews, photographs, videos, or other submitted content.
• Marketing and privacy preferences.

Complete payment-card details are processed by the applicable payment provider and are not stored by us.

Information Collected Automatically

When you use the website, we and our service providers may collect:

• IP address.
• Browser and device information.
• Operating system.
• Approximate location.
• Pages and products viewed.
• Search and cart activity.
• Checkout interactions.
• Referring pages.
• Access dates and times.
• Cookie and advertising identifiers.

Information from Other Parties

We may receive information from:

• Shopify.
• Payment providers.
• Fraud-prevention services.
• Fulfillment partners.
• Delivery carriers.
• Analytics providers.
• Marketing and advertising partners.
• Customer-support platforms.

How We Use Information

Personal information may be used to:

• Operate the store.
• Process payments.
• Fulfill and deliver orders.
• Send confirmations and tracking updates.
• Handle returns and customer-care requests.
• Maintain accounts and preferences.
• Prevent fraud and protect security.
• Measure website performance.
• Improve products and services.
• Personalize content.
• Provide marketing where permitted.
• Comply with legal obligations.
• Enforce agreements and protect rights.

Legal Bases

Where applicable law requires a legal basis, we may process information:

• To perform a contract.
• To comply with a legal obligation.
• For legitimate interests that do not override your rights.
• To protect vital interests.
• With your consent.

Service Communications

We may send order confirmations, receipts, delivery updates, return notices, security messages, and customer-care responses.

These operational communications may continue even if you unsubscribe from marketing.

Marketing

Where permitted, we may send information about products, promotions, or store news.

You may unsubscribe through the link in a promotional message or by emailing service@taglien.com.

Cookies and Similar Technologies

We and our partners may use cookies, pixels, local storage, and related technologies to:

• Operate essential website functions.
• Maintain shopping carts.
• Remember preferences.
• Prevent fraud.
• Measure performance.
• Personalize content.
• Support advertising.

Where required, nonessential technologies are used only after consent.

Disclosure to Service Providers

We may disclose information to providers supporting:

• Ecommerce hosting.
• Payments.
• Fraud prevention.
• Fulfillment.
• Delivery.
• Customer support.
• Analytics.
• Advertising.
• Information technology.
• Security.
• Professional advice.

Providers process information according to their agreements and legal obligations.

Shopify

Our store is hosted through Shopify.

Shopify processes personal information to provide and improve its platform and related services. Shopify’s privacy documentation explains its independent practices.

Advertising and Data Sharing

Some privacy laws may classify disclosures involving cookies, advertising identifiers, or cross-context advertising as a sale, sharing, or targeted advertising even when no money is exchanged.

Where required, customers may opt out through our Your Privacy Choices page, cookie settings, or a recognized signal such as Global Privacy Control.

Legal and Business Disclosures

We may preserve or disclose information where reasonably necessary to:

• Comply with law.
• Respond to lawful process.
• Investigate fraud.
• Protect customers or other persons.
• Enforce agreements.
• Establish or defend legal claims.

Information may also be transferred in connection with a merger, acquisition, financing, restructuring, insolvency proceeding, or sale of business assets.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy.

Retention periods may depend on order fulfillment, customer support, accounting, tax requirements, disputes, fraud prevention, and legal obligations.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

No electronic transmission or storage system is completely secure, and absolute security cannot be guaranteed.

International Processing

Personal information may be processed outside the country where you live.

Where required, appropriate safeguards are used for international transfers.

Your Rights

Depending on your location, you may have rights to:

• Access personal information.
• Correct inaccurate information.
• Delete certain information.
• Receive a portable copy.
• Withdraw consent.
• Object to or restrict certain processing.
• Opt out of sale, sharing, or targeted advertising.
• Appeal certain privacy decisions.

Rights may be subject to legal limitations and identity verification.

Submitting a Privacy Request

Email service@taglien.com and describe the privacy right you wish to exercise.

We may request information needed to confirm identity, locate relevant records, protect customer accounts, or verify an authorized agent.

We will respond within the period required by applicable law.

Children

The Services are not directed to children. We do not knowingly collect personal information from children below the minimum age established by applicable law.

External Links

Our website may link to independent third-party services.

Their privacy and security practices are governed by their own policies. We are not responsible for their independent practices.

Policy Updates

We may revise this policy when our services, technology, legal obligations, or business practices change.

The updated version will be published with a revised date.

Contact

Privacy questions and requests may be sent to service@taglien.com.

MILEGOO LIMITED

ROOM 18 2/F TUSPARK
118 WAI YIP STREET
KWUN TONG
KL